Best Practice

Our Trust aspires to be 'best in class' in providing high quality, safe and sustainable services that are chosen by people to meet their personal health and social care needs.

Services are designed with service users and their carers to promote positive health and well being and that are free from stigma and provide excellent care.

A number of initiatives and support functions exist within the Trust to support clinicians and front line staff to deliver high quality, safe and efficient services, which take account of national guidance, improve productivity and create an effective culture and approach to innovation.

This page provides details of current best practice initiatives, best practice events and examples of national recognition and accreditation. It also provides links to further information about current service improvement and redesign initiatives.

Joint Best Practice Event, Annual General Meeting and Staff Excellence Awards 2011

  • September 26, 2011, 1.00pm
  • Priestfield Stadium, Redfern Avenue, Gillingham, ME7 4DD

This year we are holding a joint Best Practice event, Annual General Meeting and Staff Excellence Awards, starting at 1.00pm.

The Best Practice event will focus on the way we provide our services in partnership with others and there will be a number of stalls available to visit.

The Annual General Meeting will outline the key events and achievements for the Trust over the past year, as well as looking ahead to the next 12 months.

The Staff Excellence Awards recognise those staff who work tirelessly to deliver high quality, productive and innovative services. Find out about the categories on the Staff Excellence Awards page

The timings of the day are as follows:

1.00pm - Best Practice event and market stalls open

3.00pm - Staff Excellence Awards begin

5.00pm - Annual General Meeting will begin

6.00pm - Annual General Meeting and event will end.

Download the following attachments for further details:

pdf icon KMPT AGM and Best Practice Event Invite 2011

pdf icon Best Practice Event Stands and Presentations Summary 2011

Previous Best Practice Events

The Trust has now held two successful Best Practice Events - one in 2009 and one in 2010.

Visit the Best Practice Day 2009 page to view the presentations from the 2009 event.

The Trust will be holding a Best Practice Event in 2011 on 26 September in Gillingham.

Related links

National Recognition and Accreditation within the Trust


Trevor Gibbens Unit

Member of the Royal College of Psychiatry Quality Network.

Learning and Development Department

The Learning and Development Department have accreditations with the following organisations:

  • De Montfort University
  • Resuscitation Council (UK)
  • Chartered Institute of Environmental Health (CIEH)
  • City and Guilds
  • The Open University
  • Royal College of Nursing
  • Learning and Skills Council - Train to Gain funding
  • MATRIX Award - recognises that KMPT for its work in offering Information Advice and Guidance (IAG) to KMPT staff yet to gain their first level 2 NVQ qualification

Accreditation for Acute Inpatient Services (AIMS)

The national accreditation is give to wards which have met tough standards as tested by independent external assessors

  • Amberwood and Woodlands Ward at the Little Brook Hospital are accredited under AIMS at a level 1 (excellence)
  • Brocklehurst Ward at Priority House are accredited under AIMS at level 2 (excellence).

Practice Development Unit (PDU)

Practice Development Units are a major focus to support the development of a strategic clinical governance approach. They seek the development and sharing of best practice, effective interdisciplinary team working and learning and give a framework to guide and support development activity within the unit, to ultimately improve care given to patients.

  • The Eating Disorder Service has been named as a PDU
  • A Block, Acute Service, Medway has been named as a PDU.

ISO Standards Agency

Kent and Medway Wheelchair Repairs have been awarded ISO9001:2000 Quality Management System accreditation. This means they work to certain standards that are laid down in the ISO 9001:2000 Quality Management System and give their Commissioners and patients the peace of mind that they have quality standards in place to guarantee the levels of service they can provide.

Information Management and Technology (IM and T) Directorate have ISO9001 accreditation - a standard which relates to Quality Management of Systems, Processes and Procedures.

Productive Ward programme

The Productive Mental Health Ward is an initiative from the Institute of Innovation and Improvement, being rolled out to all inpatient areas across the Trust. It is a bottom up practical improvement programme which aims to release staff time from ineffective processes back into direct therapeutic patient care. All wards will be analysing their current practices and making practical changes on their wards that will improve patient statisfaction, staff wellbeing and safety and reliability of care. All wards across the Trust will have started this improvement initiative by June 2012.



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