Psychological Therapies (IAPT)

Speak to someone. We're here to help.

If you’ve got things on your mind that are changing the way you go about your day to day life, sitting down and talking it through with a friendly expert is the best thing you can do.

We have a team of professionally trained and accredited practitioners based around Kent who provide Counselling and Psychology Services, also known as talking therapies, which are part of the government’s Improving Access to Psychological Therapies (IAPT) programme.

Many people will experience emotional difficulties at some point in their life. 
Counselling and Psychology Services are aimed at providing help for people with anxiety and depression and related problems such as:

  • Trauma
  • Anger
  • Phobias – feeling scared of certain situations or things like spiders, confined spaces, needles etc
  • Obsessions and compulsions – being excessively bothered by recurring unwanted thoughts, or doing certain things like excessive washing of hands, checking of things.
  • Feeling that you are not coping with life events such as childbirth, redundancy, illness or injury
  • Relationship difficulties
  • Unresolved issues from your past.

Visit our frequently asked questions page to find out more about our service and how we may be able to help you in overcoming the problems you are experiencing.

How can I use Counselling and Psychology Services?

Contacting our service to speak with a member of our team is easy and quick. You can contact us directly through a number of ways:

Freephone: 0800 2799 500.

This service is generally free from most land lines but there may be a charge if phoning from a mobile phone.

Freepost self referral forms are available at GP surgeries and other community locations throughout Kent where we offer Psychological Therapies. You can also download and print the Freepost leaflet for your local Counselling and Psychology Service by using the links on this page. Once you have completed the form you simply need to post it. Details of all the services across Kent are given at the bottom of this page.

If you would like to contact us electronically, please use the links for the online self-referral forms for local Counselling and Psychology Services on this page.

What can you expect from Counselling and Psychology Services?

Once you have contacted us (or your GP refers you to our service) we will telephone or write to you to advise you of an initial telephone assessment appointment with a clinical member of our team.

We aim to book an appointment that is convenient for you and generally we are able to offer you a choice of two appointments. However, if we are unable to meet your needs we will advise you to contact your GP who can discuss alternative providers with you.

At the time of your booked assessment call we will telephone you and the conversation usually takes around 30 to 40 minutes. During the call you will be able to outline any difficulties you are experiencing and we will be able to advise you on whether our service may be of help you to. If we are, we will advise you on the therapies that are available in your area.

We may also be able to give you information about alternative helping agencies in the local community, support and/or therapies that may be more suited to your needs.

Where are the Kent and Medway Counselling and Psychology Services?

Counselling and Psychology Services
The Courtyard
Pudding Lane
ME14 1PA
Freephone: 0800 2799 500 (Option 2)
Tel: 01622 776340
Fax: 01622 776369
Opening hours: Monday to Friday, 9.00am to 5.00pm
Areas covered: South West Kent and Medway areas: including Maidstone, Malling, Weald, Tunbridge Wells, Tonbridge, Sevenoaks, Rochester, Gillingham, Chatham and their surrounding villages