Family Engagement and Liaison Lead

What does a Family Engagement and Liaison Lead do?

The Family Engagement and Liaison Lead (FELL) works specifically with the families and friends of someone who is being assessed or treated by forensic mental health and learning disability services.

The Family Engagement and Liaison Lead will be able to offer you advice, support and information. Part of the role will be to meet up and give you time to talk about your own concerns and questions, throughout your relative or friends recovery.

They can also act as a liaison between your, your loved one and the health professionals involved. This is intended to support you to remain involved in the care and treatment of your friend / family member as much as possible.

Confidentiality

The Family Engagement and Liaison Lead is bound by law and professional codes of conduct to a duty of confidentiality to service users and professionals working in mental health services. A breach of confidence can lead to the professional facing disciplinary measures.

Specific information on care and treatment requires consent. This consent must be given before this type of information can be shared. However, we are able to share general information about the services we provide.

It should also be acknowledged that the Family Engagement and Liaison Lead has a duty of confidentiality to you. This means that information you share with the Carer Support Worker will not be passed on unless you give consent for the information to be shared.

Help and support for family and friends

Carer's Forum

For carers, relatives, and significant others of individuals within the Allington Centre, Brookfield Centre, Tarentfort Centre and Trevor Gibbens Unit.

Thursday 15 March 2018 - Broadview Meeting room,Tarentfort Centre, Bow Arrow Lane, Dartford, DA2 6PB

Tuesday 5 June 2018 - Broadview Meeting room,Tarentfort Centre, Bow Arrow Lane, Dartford, DA2 6PB

Wednesday 5 September 2018 - Broadview Meeting room,Tarentfort Centre, Bow Arrow Lane, Dartford, DA2 6PB

Tuesday 4 December 2018 - Broadview Meeting room,Tarentfort Centre, Bow Arrow Lane, Dartford, DA2 6PB

If you would like to attend or would like further information about the Carer’s Forum please contact Karen Tweedie,  Family Engagement and Liaison Lead
Tel: 01322 622222 ext 3606/ 01622 723123
Email: tgucarersupport@kmpt.nhs.uk     

West Kent Carers Consultative Committee

The Patient and Carer Consultative Committees are regular, bi-monthly meetings for service users and carers to meet up and share experiences of accessing mental health services to support improvement in service delivery.

They also regularly include representatives from service lines to discuss relevant developments and other areas of work.

Meetings are open to all service users and carers within their geographical area although no payment is made for travelling costs.

The committee covers Medway, Dartford, Sevenoaks, Tunbridge Wells, Tonbridge and Maidstone.

Meeting dates

For forthcoming dates of the Patient and Carer Consultative Committee meeting please visit our Get Involved page.

For more information about Patient and Carer Consultative Committees please contact the Patient Experience Team.

Please visit the information for carers pages to view our Connected newsletter.

Traingle of care

Contact the Family Engagement and Liaison Lead

The Family Engagement and Liaison Lead is available during the following times:

Monday, Wednesday, Thursday and Friday:

8.30am - 4.30pm

Tuesdays:

1.00pm to 8.30pm

Every other Saturday:

8.30am to 4.30pm

You can contact the Family Engagement and Liaison Lead via a confidential phone line, mobile number and / or email address. Outside of working hours messages can be left on the answer phone which will be returned as soon as possible.

Please telephone or email if you would like to arrange a meeting.

Tel: 01622 723123
Mobile: 07500 826057
Email: tgucarersupport@kmpt.nhs.uk  

Downloads

Carers within secure services booklet

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