Engaging with our service users and carers

Participation and involvement strategy

Throughout 2019, a team of staff, service users and patients gathered together to review the engagement work being carried out across the Trust. They looked at best practice and considered how KMPT can provide the best opportunities for service users and patients to help the Trust continually improve. A draft strategy was developed and in 2020 the team will engage with a wider audience to ensure it fits the Trusts ambition to have service users and carers involved in all elements of service improvements.

Getting involved

KMPT remains committed to providing opportunities for service users and carers to get involved in helping us improve the services we provide. We recognise the importance of working with our service users and carers to understand how their experience of our services informs the changes we need to make.

This includes;

• Co-production network
• PREM
• Patient and Carer Consultative Committees
• Experts by Experience research group
• Surveys of service users and carers.