Management of investigations and serious incidents policy

The purpose of this policy is to ensure that risks associated with serious incidents are identified and managed in accordance with best practice and in line with the expectations of the NHS Resolution, the Health and Safety Executive, the Care Quality Commission, NHS England and NHS Improvement, Clinical Commissioning Groups and the public.

Publication date:
01 September 2019
Date range:
September 2019 - September 2022

Appendix 4 Death in the community and mortality panel decision making

Flowchart

Key: Q = Question

Note: Where the person has a learning disability, report to LeDeR

Where there are likely to be safeguarding/HR/police/another organisation's involvement, ensure joint investigation by liaising with correct department. 

Click here to view the SGV version of the flowchart.

Flowchart starts:

1. Has the person been open to KMPT? (this includes those in receipt of care within the last six months but this is a guide and eachcase should be considered individually - it may be appropriate to declare a serious incident for a homicide by a person discharged from mental health care more than six months previously.)

  • If 'No'

    Not a KMPT incident.
  • If 'Yes'

    • Was the death expected? E.g. end of life care.
      • If 'No'

        Go to next question.
      • If 'Yes'

        Go to next question.

2. Were there any acts, omissions or concerns in care provided by KMPT that contributed to the person's death (management report)? (It may be that the post mortem/coroner's conclusion is required)

  • If 'Yes'

    STEIS report
  • If 'No'

    Not a KMPT incident (complete a timeline to evidence). Go to next question. 

3. Has the death been reported to the coroner or are there complaints/concerns raised by the SI and mortality panel or any individual or organisation about KMPT care that may require further investigation?

  • If 'Yes'

    STEIS report, internal investigation or structured judgement review (SJR)
  • If 'No'

    Not a KMPT SI