Step 1

Step 1 - define the here and now

• Identify key stakeholders
• Understand opportunities for improvement
• Conduct a deeper investigation into problems
• Utilise different perspectives to create a collective understanding
• Co-production

This can be achieved with

• Stakeholder mapping
• Improvement workshops
• 5 whys
• Fishbone diagram
• Process mapping
• Liberating structures
• 15 seconds 30 minutes (social movement)
• Slido/Jamboard