Where do I go in a crisis?

Already receiving care?

If you have mental health concerns or if you need mental health help, support or advice and you are already receiving care and treatment from one of our Community Mental Health Teams, please contact your local Community Mental Health Team (CMHT) between 9am-5pm Monday to Friday.

Adult CMHTs

East Kent
Ashford: 01233 658100 (Eureka Park)
Canterbury: 01227 597111 (Laurel House) or 01227 206540 (Kings Road Herne Bay).
Deal: 01304 865463 (Deal Mental Health Centre)
Dover: 01304 216666 (Coleman House)
Shepway: 01303 227510 (Ash Eton)
Swale: 01795 418359 (Sittingbourne Memorial Hospital)
Thanet: 01843 855200 (The Beacon)

Medway : 01634 583020 (Canada House)

West Kent
DGS: 01322 622230 (Arndale House)
Maidstone: 01622 766900 (Albion Place)
South West Kent: 01892 709211 (Highlands House)

Older Adult  Mental Health Services

East Kent
Ashford Older Adults: 01233 658100 (Eureka)
Canterbury and Coastal Older Adults: 01227 812054 (Gregory House)
Dover Older: 01304 216624 (Coleman House)
Shepway Older Adults: 01303 228838 (Folkestone Health Centre)
Swale Older Adults: 01795 438446 (Chris Ellis Centre)
Thanet Older Adults: 01843 267071 (Thanet Mental Health Unit)

Medway Older Adults: 01634 382080 (Elizabeth House)

West Kent
Maidstone Older Adults: 01622 726899 (Bay Tree House)
DGS Older Adults: 01322 421289 (Jasmine Centre)
Sevenoaks Older Adults: 01732 228242 191 Darent House)
Tunbridge Wells Older Adults: 01892 709200 (Highlands House)

Urgent Help - out of hours

If you need urgent support from you local Community Mental Health Team outside of hours please follow your CRISIS plan or contact your local Crisis team.

North Kent Crisis Team: Canterbury, Herne Bay, Faversham, Thanet and Sandwich; Pager Number 07699746208

South Kent Crisis Team: Ashford, Dover, Deal, Folkestone and Shepway; Pager Number  07699733903

Medway and Swale Crisis team: O1643 833738 or 01634 830000

Dartford, Gravesend and Swanley Crisis team: 01322 622129 0r 01322 622222

Maidstone and SWK Crisis team: 01622 725000 or 01622 725105

New Patients

If you have concerns about your mental health and you are NOT currently under the care and treatment of one of our Community Mental Health Teams or any other of our mental health services within the trust please make an appointment to see your GP, where you can discuss your concerns and they will advise and signpost you to the most appropriate service.

If however you need urgent or emergency mental health help and support and you are not currently receiving care and treatment from one of our Community Mental Health Teams,  please call our 24/7 Single Point of Access on 0300 222 0123 or text 07860 022819.

Our mental health Single Point of Access (SPoA) provides a single route to obtain urgent advice to all new patients to our mental health services in urgent situations. When calling our SPoA you will be speaking to someone who can ensure you are put through to the right person or service.

In addition to the support that our trust can provide you, there are many other organisations that can also offer help and support that you and your family may find useful;



Mental Health Matters Helpline is a confidential service staffed by highly trained and experienced Telephone Helpline Workers, offering emotional support to anyone calling. 

Ongoing support is available, and they are also there for carers in need of support.

Freephone: 0800 107 0160
Opening hours: 24 hours a day, 7 days a week
Email: info@mentalhealthmatters.co.uk 
Minicom: 0191 549 8563

Samaritans logo

The Samaritans are open 24 hours a day, seven days a week and provide confidential, non-judgemental emotional support.
Telephone: 08457 90 90 90
Email: jo@samaritans.org


The Live Well Kent service is for support with your mental health and wellbeing, links into NHS Talking Therapies and employment housing and debt help in your community. You can refer yourself into the Live Well Kent service:

Phone: 0800 567 7699
Email: info@livewellkent.org.uk
website: https://livewellkent.org.uk/

If you are in immediate life threatening danger call 999.

For non emergency medical advice call 111