Family, friends and carers survey

Tell us about your own experiences of KMPT

The survey has been developed with the support of families and carers just like you who have experienced our services.

We are pleased to be able to offer you the opportunity to complete the survey online.

You can complete the carers survey here

If you would like a paper form, please ask a member of staff or a carers champion in your area.

Recent feedback

Recent feedback In January to March 2024, 222 family members, friends and carers gave their own views about their experience of Kent and Medway Social Care and Partnership Trust services:

  • Family, friends and carers strongly agree that they were approached by staff in a respectful and kind way.

  • Family, friends and carers strongly agree that staff adequately explained confidentiality to them.

  • The overall experience as a family member, friend or carer is positive – their overall experience within Kent and Medway Social Care and Partnership Trust is very good.

Family, friends and carers said...

  • Brilliant, really patient, knowledgeable and kind.

  • From receptionist through to consultant everyone was very friendly and helpful. Excellent care given.

  • The manager was very good and any issues were quickly resolved. The staff on the ward are absolutely amazing. The Doctor seemed very kind. I always knew they were taking good care of him. The discharge plan and support put in place has been excellent. Good experience as a family member, and grateful to everyone on the ward.