Our vision, values and strategy

We are Kent and Medway NHS and Social Care Partnership Trust.

We provide a wide range of adult mental health and learning disability services to our local population of 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,600 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

We are part of the Kent and Medway Integrated Care System, a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people across Kent and Medway. 

In February 2022 we retained our good overall rating from the care Quality Commission and were rates as outstanding for effective and caring.

Over recent years, we have seen nationally and locally a rising demand for support and services, as well as changes to what our population and our people need.

Mental illness is the second-largest source of burden of disease in England for people with serious mental illness, 2 in 3 deaths are caused by physical illnesses that can be prevented.

To continue to meet these challenges and achieve our vision, we are proud to announce our new three-year 2023 to 2026 strategy.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

We will achieve our vision through our…

Strategic ambitions

People we care for: We deliver outstanding, person-centred care that is safe, high quality and easy to access

This includes things like:

  • Improving access to quality care
  • Creating safer and better experiences on our wards
  • Actively involving service users, carers and loves ones in shaping the services we provide

People who work for us: We are a great place to work and have engaged and capable staff, living our values

This includes things like:

  • Creating a culture where our people feel safe, equal and can thrive
  • Building a sustainable workforce for the future
  • Creating an empowered, capable and inclusive leadership team

Partners we work with: We lead in partnership to deliver the right care and to reduce health inequalities in our communities

This includes things like:

  • Bringing together partners to deliver location-based care through the community mental health framework transformation
  • Working together to deliver the right care in the right place at the right time
  • Playing our role to address key issues impacting our communities

Which are supported by…

Our strategic enablers

We use technology, data and knowledge to transform patient care and our productivity

  • Having consistent, accurate and available data to inform decision making and manage issues
  • Enhancing our use of IT and digital systems to free up staff time
  • Effective digital tools are in place to support joined-up, personalised care

We are efficient, sustainable, transformational and make the most of every resource

  • Achieving financial sustainability
  • Exceeding the ambitions of the NHS Greener programme
  • Transforming the way we work

We create environments that benefit our service users and people

  • Maximising our use of office spaces and clinical estate
  • Investing in a fit for purpose, safe clinical estate

All of this is underpinned by…

Our values

We have six values that outline who we are and how we work together with each other, with our service users and with our partners. All of our staff and volunteers commit to uphold these, whatever their role or level.

Respect - We value people as individuals, we treat others as we would like to be treated
Open - Work in a collaborative, transparent way
Accountable - We are professional and responsible for our actions
Excellence - We listen and learn to continually improve our knowledge and ways of working
Innovative - We find creative ways to run efficient, high quality services
Working together - We work together to make a difference to our service users