Family, friends and carers survey

Tell us about your own experiences of KMPT

The survey has been developed with the support of families and carers just like you who have experienced our services.

We are pleased to be able to offer you the opportunity to complete the survey online.

You can complete the carers survey here

If you would like a paper form, please ask a member of staff or a carers champion in your area.

Recent feedback


Recent feedback in April to June 2024, 296 family members, friends and carers gave their own views about their experience of Kent and Medway Social Care and Partnership Trust services:

  • Family, friends and carers strongly agree that they were approached by staff in a respectful and kind way.
  • Family, friends and carers strongly agree that staff adequately explained confidentiality to them.
  • The overall experience as a family member, friend or carer is positive – their overall experience within Kent and Medway Social Care and Partnership Trust is very good.

Family, friends and carers said...

  • I would like to thank the entire mental health crisis team for precious help and support that my wife received including ourselves. It was impossible to come out from that horrible situation without your team’s help and support.
  • We have been very happy with the care and treatment our son has received. He feels the staff have gone above and beyond to support him in all aspects of his care and he has benefited a lot.
  • The staff were amazing, reassuring me right from the first call. The staff went up and beyond what they needed to do to care for my son and to care for me. I could speak to them about anything. They made my son so well and he is now back to being the son I knew before. The doctor is outstanding. I will always be so very grateful to them for everything. My son is now already back working and has his smile back on his face and that is thanks to them.