Family, friends and carers survey

Tell us about your own experiences of KMPT

The survey has been developed with the support of families and carers just like you who have experienced our services.

We are pleased to be able to offer you the opportunity to complete the survey online.

You can complete the carers survey here

If you would like a paper form, please ask a member of staff or a carers champion in your area.

Recent feedback

In October and November 177 family members, friends and carers gave their own views about their experience of Kent and Medway Social Care and Partnership Trust services:

  • Family, friends and carers strongly agree that they were approached by staff in a respectful and kind way.
  • Family, friends and carers strongly agree that staff adequately explained confidentiality to them (i.e. what information can/can’t be shared with them and why).
  • Family, friends and carers strongly agree that their views were sought throughout their experience with Kent and Medway Social Care and Partnership Trust.
  • The overall experience as a family member, friend or carer within  is positive – their overall experience within Kent and Medway Social Care and Partnership Trust is very good.

Family, friends and carers said...

  • ‘Excellent support from carer lead. She initiated and maintained regular weekly contact with me (carer). She worked closely with me and my daughter on plans / support while my daughter was in hospital which we have now taken forward e.g. sorting out benefits, liaising with agencies. My daughter has now had two successful meetings with benefits agencies that built on work started in hospital. We are still using the calendar printed out for my daughter’.
  • ‘As always we are treated with compassion, patience and understanding, never hurried, brilliant’.