Quality Improvement

Welcome to the QI Team pages. Improving quality is a key requirement in healthcare services.

However, there is no single definition of Quality Improvement.

“Better patient experience and outcomes achieved, through changing provider behaviour and organisation through using a systematic change method and strategies”

Dr John Øvretveit (The Health Foundation, 2013)

Quality Improvement is an integral part of a good quality system. This is a journey and a way of working where we are incrementally building on growing Quality Improvement through connecting people’s hearts and minds and creating a culture of continuously improving care. To find out more please look through our pages.