General information

We value the important role carers play in the lives of those who use all of our services, whatever their age. We recognise there is joint accountability between the trust and carers, who are an important source of information about the people they care for.

Do you live in Medway?

If you are a carer in Medway, you may find the Medway Council's local carers' helpline useful. They provide a range of information including how to claim carers’ allowance and disabled facilities grants and where to find extra support. To find out more, visit the Medway Council website

Do you live in Kent?

If so, the Kent County Council website provides a similar range of information that you may find helpful as someone caring for others. To find out more, visit the Kent County Council website

Nearest relative rights

If you are identified as the Nearest Relative of an individual, you have the right to request a mental health act assessment to decide if they need help from mental health services.

As Nearest Relative, you also have rights when your loved one is detained under the mental health act. You can find out more information on Nearest relatives rights from Mind


We have a legal duty to keep information about our patients strictly confidential.

If the patient is willing to give consent, the team can share information with you and other members of their family and those close to them. If consent to share information is not given, you may still talk to staff. General information about patient illness, emotional and practical support, advice and guidance for you as the carer does not breach confidentiality.

View our carers guide to confidentiality

Information for deaf carers

Click here to view the Royal Association for Deaf People's information and advice for deaf carers