Triangle of Care

The Triangle of Care (ToC) guide was launched in July 2010 by The Princess Royal Trust for Carers (now Carers Trust) and the National Mental Health Development Unit to highlight the need for better involvement of carers and families in the care planning and treatment of people with mental ill health.

As a trust, we are committed to the Triangle of Care approach. We successfully completed our first audit in 2017 for our inpatient services. We are delighted to have completed our second audit just this year and have now achieved our second Triangle of Care star for our community services audit.

Work doesn’t stop there. It’s important to raise awareness of ToC to staff, families, colleagues and patients. Meanwhile we encourage our carers champions to continue in their work and share their knowledge with their colleagues.

We will you updated on our events and work around ToC. You can read more about Triangle of Care within the Carers Trust document on the right hand side of this page. Alternatively, take a look at the Summer 2017 issue of Connected.

The key elements of Triangle of Care:

  1. Carers and the essential role they play are identified at first contact or as soon as possible thereafter.
  2. Staff are ’carer aware’ and trained in carer engagement strategies.
  3. Policy and practice protocols re: confidentiality and sharing information are in place.
  4. Defined post(s) responsible for carers are in place.
  5. A carer introduction to the service and staff is available, with a relevant range of information across the acute care pathway.
  6. A range of carer support services is available.

Carer champions

There are carer champions in every team in KMPT. The role of the carer champion is to support their teams to support carers. They undertake this role in addition to their usual responsibilities as they have expressed a particular empathy with and recognition of the value of carers.

This includes promoting carer awareness to their colleagues as well as being a designated point of contact for carers They will try to keep carers in mind and champion the carers' voice.

If you need to speak with a carers champion within a service you or a loved one has access to, ask for your carers champions details. Alternatively there will be a display board with the necessary information within one of our trust buildings.

You can also find your carers lead information within the necessary services page