Coronavirus (COVID-19)

Coronavirus (COVID-19)

Help prevent the spread of coronavirus

To make sure our patients, their families, loved ones, carers and staff remain safe during this time we have stopped all visitors from coming to our wards.

The support of friends and family to all of our patients is vital and we would encourage people to remain in contact with their loved ones by phone, where possible.  

If you would like to discuss alternative ways of keeping in contact, please contact the relevant ward manager.

Thank you for your co-operation and understanding.

Mental health support 24/7:

We realise that for many of you this is an unsettling time and want to reassure you that we are still here to support you and provide the best care possible.

Please use the following details to contact our services if required.

I am already a KMPT patient

If you are currently receiving support from the trust then please contact the relevant healthcare professional Monday-Friday from 9am-5pm. Click here to view a list of our Community mental health teams (CMHT)

Please only visit your CMHT if you have a scheduled appointment. If you visit the team without an appointment, we will be unable to see you.

If you are in a crisis, please contact your local crisis team. Click here to view our crisis teams

I am not a KMPT patient

If you live in Kent or Medway and you have worries about your mental health during this difficult time, you may want to take a look at the services available in your area. Take a look at for more information.

If you do feel that you need additional support, please book an appointment to see your GP. You can then discuss your concerns and they will advise and signpost you to the most appropriate service.

Your GP can request an urgent assessment through the Single Point of Access team by contacting them on 0300 222 0123.


The NHS in Kent and Medway and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest advice is to self-isolate if you have a new persistent cough or high temperature.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Do not go to a GP surgery, pharmacy or hospital.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual if they are not required to self-isolate.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Click here to visit the NHS website for the latest information on symptoms of coronavirus infection and areas where recent travel may have resulted in a high risk of exposure.

Stay at home:

You should only leave the house for one of four reasons:

  • Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible.
  • One form of exercise a day, for example a run, walk, or cycle - alone or with members of your household.
  • Any medical need, or to provide care or to help a vulnerable person.
  • Travelling to and from work, but only where this absolutely cannot be done from home.

These measures must be followed by everyone.

Even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

Remember to wash your hands as soon as you get home

Anyone can spread the virus.

Full guidance on staying at home and away from others can be found at

Health and wellbeing

Take a look at the advice for looking after your mental health and wellbeing from Kent Community Health