Friends and Family Test

As a patient or user of our services, we are continually seeking to understand your experience and how we can improve using your feedback.

We make the NHS Friends and Family Test (FFT) available to everyone. The FFT asks how likely you are to recommend our service to friends and family if they needed similar care or treatment.

Reviewing responses to the FFT helps us to understand how people feel about our care and where we need to change.

We are pleased to be able to offer you the opportunity to complete the FFT online

Please speak to a member of staff if you wish to feedback about the care you have received and need assistance.

Further information and links to British Sign Language and mental health care services information videos can be accessed here