Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help us understand whether patients are happy with the service provided, or where improvements are needed. It's an anonymous way to give your views after receiving NHS care or treatment. Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, maternity services, GP and dental practices, emergency care, and patient transport.

You'll be asked: "Overall, how was your experience of our service?" You can rank your answer from "very good" to "very poor". You'll have the opportunity to explain your choice by adding comments, and you will be asked some other questions too. We really appreciate hearing from those who use our services and we are committed to being responsive to your feedback.

Inpatient Survey

Community survey

Please speak to a member of staff if you wish to feedback about the care you have received and need assistance.

Further information and links to British Sign Language and mental health care services information videos can be accessed here