Improving dementia diagnosis in Kent and Medway for timely care

Date added: 20 May 2025
Last updated: 20 May 2025

As part of our unwavering commitment to Dementia Action Week, we partnered with the NHS Kent and Medway Integrated Care Board to host an impactful Dementia Improvement Workshop. This initiative aimed to transform the dementia diagnosis process across Kent and Medway.

The workshop, which followed a series launched in July 2024, brought together over 50 key stakeholders engaged in dementia care in Kent and Medway to collaboratively explore ways to enhance the memory assessment pathway and ongoing dementia care. During the workshop, participants worked together to design a more efficient process for triage, assessment, diagnosis, and post-diagnosis support. By reaching a consensus on critical areas for improvement, identifying transformative changes that could enhance the lives of those affected by dementia.

Currently, we conduct the majority of dementia assessments for Kent and Medway. Although we have successfully tackled the pandemic-related backlog, the assessment demand continues to rise. In 2024, we launched a standalone Memory Assessment Service (MAS), resulting in remarkable advancements in the speed of diagnosis. One in three people receive a dementia diagnosis within six weeks, aligning with government standards.

Adrian Richardson, our Director of Transformation and Partnerships, emphasised the critical need for accurate and timely diagnoses in complex cases: "Currently, most people with dementia must visit one of our facilities to receive their diagnosis. From our workshop discussions, it became clear that the people of Kent and Medway deserve better access to diagnosis in an environment most suitable to them.

"We can alleviate hospital visits' stress and potential harm by conducting rapid assessments in their care environments or in the community. This innovative approach eliminates unnecessary tests, scans, and invasive procedures, allowing us to provide swift diagnoses in a setting where patients feel comfortable. It's time to fundamentally transform how we diagnose dementia and put the wellbeing of those in need at the forefront of our efforts."

The workshop included representatives from across Kent and Medway, including volunteer organisations, care home staff, service coordinators, and clinical colleagues. We also gathered valuable insights from hospices and patients to comprehensively respond to this urgent issue. It was agreed that by involving caregivers and family members, we gain a deep understanding of a person's condition, enabling us to connect them quickly with vital support services.

Dr Kate Langford, Chief Medical Officer at NHS Kent and Medway, said: "Dementia isn't just a medical challenge; it is a pressing societal issue that demands immediate action.

"To effectively tackle the predicted rise in dementia cases, we must empower people and communities with the resources and knowledge they need.

"This event was about equipping our workforce to deliver compassionate and comprehensive care around the clock."

We understand that achieving an early diagnosis can dramatically improve outcomes for people living with dementia, making this a vital priority. The sooner we can identify and support those affected, the better their quality of life will be.

An early dementia diagnosis is crucial as it opens the door to timely treatments, support services, and future planning. It also helps people, their families, and loved ones grasp their diagnosis, adapt to changes, and maintain a sense of independence for longer periods.