Medway Community Mental Health Service for Older People

We are a community service for both older people with mental health needs, which are complicated by age related needs, and for people, of all ages, who have needs related to dementia. We also provide support and advice to professionals, care homes and carers.

Patients receive an initial assessment after which a plan will be made in collaboration with the patient as to what the next steps might be. This may involve further appointments with health care professionals, invitations to the groups we offer, therapy and neuropsychological assessments.

Our team comprises consultant psychiatrists, community psychiatric nurses, occupational therapists, psychologists, support workers, Admiral nurses and administrative staff.

Meet the manager

You can come and meet the service manager to share your experiences and let them know how we are doing.

Please contact Patient Advice and Liaison Service (PALS) who will arrange an appointment time convenient to you.

For East Kent service call: 0800 783 9972

For West Kent and Medway services call: 0800 587 6757


Feedback on your experience

Should you have a concern about your care and treatment, we welcome your comments and ask that you speak with the staff providing your care. Alternatively, you can also meet the local manager (details found under key contacts) to share your experiences.

You can feedback on your experience of using our Community Mental Health Service for Older People using our Patient Reported Experience Measure (PREM). Alternatively you can speak to the Patient Advice and Liaison Service (PALS) team.

Visiting our site - useful information

Briton House does not have parking available for visitors unless you are a disabled badge holder (first space on right of car park). There is pay and display parking on site. The building is also well served by public transport, with a bus stop and a train station within walking distance.