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Quality Account 2020-21

Publication date:: 12 July 2021
Date range:: 2020-2021

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Contents

Chief Executive's Statement on quality
Statement from the Executive Director of Nursing, Quality and Allied Health Professionals
Our approach to Quality Improvement (QI)
Awards and achievements in 2020-2021
Statements relating to quality of services
Our services
Performance against mandatory quality indicators
Patient safety quality improvements
Reporting of deaths
Clinical audit and quality improvement activities 2020-2021
Research and innovation
Mental health investment standard
Commissioning for Quality and Innovation (CQUINN)
Registration and regulation
Implementation of Duty of Candour
Data quality
Information governance
Clinical coding audit
Equality and diversity developments 2020-2021
Freedom to Speak Up
Our 2021-22 priorities
Appendix A: Directors' statement

Performance against mandatory quality indicators

Our services Patient safety quality improvements

Download as a PDF

Contents

Chief Executive's Statement on quality
Statement from the Executive Director of Nursing, Quality and Allied Health Professionals
Our approach to Quality Improvement (QI)
Awards and achievements in 2020-2021
Statements relating to quality of services
Our services
Performance against mandatory quality indicators
Patient safety quality improvements
Reporting of deaths
Clinical audit and quality improvement activities 2020-2021
Research and innovation
Mental health investment standard
Commissioning for Quality and Innovation (CQUINN)
Registration and regulation
Implementation of Duty of Candour
Data quality
Information governance
Clinical coding audit
Equality and diversity developments 2020-2021
Freedom to Speak Up
Our 2021-22 priorities
Appendix A: Directors' statement

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