Introduction

The Parliamentary Health Service Ombudsman (PHSO) and Local Government Ombudsman (LGO) are authorities which have been set up by parliament to provide independent complaint handling services for complaints which can not be locally resolved by the NHS and local authority with England and UK Government departments.

As part of complaint and concern resolutions it may be necessary for information relating to health care and employment to be shared with the investigating team. This is to ensure a thorough and comprehensive investigation can be undertaken and members of the public are supported.

The PHSO and LGO have legal powers under the parliamentary commissioner Act 1967 and Health Service Commissioners Act 1993 to obtain relevant information to assist in their investigations. They therefore do not require your consent to share relevant information.
You have a right to object to the processing of your information for these purposes however, your rights may be limited.

We are required by Articles in the General Data Protection Regulations to provide you with the information in the following 9 subsections.