Operational Plan 2019-20

Our Operational Plan sets our our priorities for the years 2019-2020

Publication date:
04 April 2019
Date range:
April 2019 - April 2020

Key programmes

During 2018/19 KMPT have developed a Transformation team to support and enable all major change programmes. Change is led by clinicians and co-produced with patients, their loved ones and staff. We aim to roll out the NHSI Quality Service Improvement and Redesign (QSIR) methodology: eight senior leaders are part-way through QSIR accreditation. They will share their learning and upskill staff, as part of a newly designed KMPT Leadership programme.

Current programmes are in line with the recently published Long Term Plan for the NHS, 5YFV aims and the direction of travel for the Kent and Medway STP.

Transformation of community and in-patient services

The Trust is transforming its community and inpatient services. There are two major transformation programmes underway:

  • St Martins programme
  • Clinical Care Pathways Programme (CCPP)

St Martins programme

KMPT has an ambitious programme of service improvement across its clinical services through transformation of care pathways and investment in care environments. The work is integrated, and aimed at ensuring safe, therapeutic, needs-led and effective services to improve outcomes for patients. The programme aims to help people avoid unnecessary hospital admission, by investing in community services, improving inpatient services and the capital investment programme to modernise hospital wards and community clinics. The programme has three enabler workstreams. This programme is well developed and the relocation project is at implementation stage.

Clinical Care Pathways Programme

We aim to increase quality by reducing variation, providing the right care at the right time in the right place. Care will continue to be person- centred, and a menu of interventions with regular review points for step-down/discharge will provide a clear journey for patients.

It has three underpinning objectives:

  • To design and deliver clear pathways of care for people.
  • To enable mobile/flexible working and better use of technology.
  • To make the best possible use of the Trust’s estate (land and buildings).

Delivery of clearly described care pathways will improve patient and staff satisfaction, efficiency, productivity and lead to the delivery of outstanding service provision. This will support the organisation to offer safe, compliant clinical interventions to more people whilst meeting financial challenges.

Right Pathways

Creating clear pathways of care for people, which provide evidence-based support and set out the journey that people can expect to make with us - from assessment to recovery and discharge.

Right Practice

Making sure we have the right clinical and non-clinical skills in the right parts of our care pathways to provide the best possible support to people - whenever and wherever they need it.

Right Place

Working more flexibly and efficiently and minimising our investment in unnecessary clinics and offices, so that we can support more people without compromising the quality and safety of the care we provide

Right time

Providing opportunity for prevention and early intervention to maximise opportunity for recovery

The CCPP is in early design and testing stage. Once tests have been evaluated full financial analysis will be undertaken.