Indicator 5

Objective

Percentage of staff experiencing harassment, bullying or abuse from patients, relatives or the public in the last 12 months.

Reason

44.3% of BAME staff stated that they have experienced harassment, bullying or abuse from patients, relatives or the public in the last 12 months. A slight decrease from 45.8% in the previous year.

Action 1

• Communication campaigns to inform all service users and visitors to the Trust regarding the approach to bullying, harassment, abuse and violence of staff.
• Hate Crime Policy and Strategy to be launched in the Autumn - complete
• Pilot training for managers and staff – behaviours in the workplace delivered - Further roll out to be decided - considered too expensive
• Reminder to all staff to report on Datix
• BAME Freedom to Speak Up Ambassadors in place

Update

Awaiting ratification on Hate Crime Policy and Strategy, campaign to be developed leading up to National Hate Crime Week.

Lead

• Diversity and Inclusion Facilitator
• BAME Network Chair

Date 

March 2020

Progress

• Completed and published
• New launch to be arranged
• Behaviours in the workplace completed
• There are eight BAME FTSU Ambassadors

Action 2

• Write COMPACT for NHS Trusts and Police to sign up to so that incidents of hate crime are reported and published
• Operation Cavell will support
• Conduct a root cause analysis exercise on areas where harassment, bullying and abuse  are high and include response to incident by managers.
• Identify and implement sanctions for repeat offenders of harassment, bullying and abuse Trust wide
• Implement safe spaces for staff to talk about incidents

Lead

Diversity and Inclusion Manager

Date

• January 2021
• December 2021