Learning from Experience Policy

This policy outlines how the Trust ensures that there is a systematic approach to learning from all types of events and that this is disseminated through a number of different mechanisms.

Publication date:
01 May 2019
Date range:
May 2019 - May 2022

Appendix B - Learning from external assessments

Learning from external assessments, reviews, national enquiries, recognised best practice and across organisations
How lessons can 
be learned
What lessons Benefits of sharing Who is responsible
for sharing
How will lessons
be shared
Management of external
enquiry recommendations
Experiences from other
  • Avoid reinventing the wheel
  • Preventing incidents, complaints, claims
Senior Leaders Reports Gap analysis
Implementing NICE and NSFs Nationally recognised best
  • Avoid need for additional Research and Development
NICE Reference
See related policies
Recommendations from
assessments and reviews by external agencies
Independent assessment of strengths and weaknesses of current services against
recognised best practice
  • Avoid reinventing the wheel
Trust wide Patient
Safety and Mortality
Review Group
Reports from assessments
Gap analysis
Using national sources of information e.g. NHS
Improvement (NHSI) and National Learning and Reporting System (NRLS)
Lessons and experiences from all Trusts
  • Possibility to avoid risks and incidents by learning from other organisations
Deputy Director
Quality and Safety
Specific issues raised at Trust wide and local governance groups
Working collaboratively with colleagues across other organisations Experiences across other
  • Avoid reinventing the wheel
  • Potential risk reduction or avoidance
  • Possible reduction in number of complaints and claims
All managers and
staff involved
Via Trust wide and local governance groups and Care
Group Management Teams