Appendix B - Learning from external assessments

Learning from external assessments, reviews, national enquiries, recognised best practice and across organisations
How lessons can be learned	What lessons	Benefits of sharing	Who is responsible for sharing	How will lessons be shared
Management of external enquiry recommendations	Experiences from other organisations	Avoid reinventing the wheel Preventing incidents, complaints, claims	Senior Leaders	Reports Gap analysis
Implementing NICE and NSFs	Nationally recognised best practice	Avoid need for additional Research and Development	NICE Reference Group	See related policies
Recommendations from assessments and reviews by external agencies	Independent assessment of strengths and weaknesses of current services against recognised best practice	Avoid reinventing the wheel	Trust wide Patient Safety and Mortality Review Group	Reports from assessments Gap analysis
Using national sources of information e.g. NHS Improvement (NHSI) and National Learning and Reporting System (NRLS)	Lessons and experiences from all Trusts	Possibility to avoid risks and incidents by learning from other organisations	Deputy Director Quality and Safety	Specific issues raised at Trust wide and local governance groups
Working collaboratively with colleagues across other organisations	Experiences across other organisations	Avoid reinventing the wheel Potential risk reduction or avoidance Possible reduction in number of complaints and claims	All managers and staff involved	Via Trust wide and local governance groups and Care Group Management Teams

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