Learning from Experience Policy

This policy outlines how the Trust ensures that there is a systematic approach to learning from all types of events and that this is disseminated through a number of different mechanisms.

Publication date:
01 May 2019
Date range:
May 2019 - May 2022

Appendix C - Terms of reference

Name of committee

Learning from experience group


27 September 2018



Next review date

September 2019

Terms of reference

1. Constitution

The learning from experience group meets on a quarterly basis to review and share both learning and good practice from across the trust, agreeing what action is to be taken forward.

2. Purpose

To provide a trust wide forum where all types of learning and good practice can be captured and shared across care groups/trust wide. A key function of the group is to identify thematic learning from across care groups for onward sharing trust wide. 

3. Membership

  • Deputy Director of Quality and Safety - Chair

Representatives from corporate services to include:

  • SI and Complaints Lead – Deputy Chair
  • Compliance and Assurance Manager – Minute taker/trust wide learning bulletins and events
  • Clinical Audit and Effectiveness
  • Legal Services – Claims, Inquests and Mental Health Act
  •  Health and Safety and Risk
  • Complaints and PALS
  • Patient Experience Team
  • Patient Safety
  • Pharmacy
  • Safeguarding
  • Physical health/medical devices
  • Records/RiO

Representative from operational services to include:

  • Care group representative - quality lead/patient safety manager/head of nursing
  • Medical representative

4. Frequency of attendance

Group members will be required to attend all meetings, a total of 4 meetings per year. If unable to attend a representative is to be sent who is fully briefed.

5. Attendance by other directors and staff

Additional members may be requested to attend.

6. Quorum

The chair plus adequate care group and corporate representation may meet to transact business and those proceedings should be recorded as a meeting of the group.

7. Frequency of meetings

The group meets quarterly.

8. Authority


9. Duties

  • Best practice/improvements are identified from incidents, complaints, audits etc and highlighted/disseminated across the trust.
  • All types of learning are both captured and shared across the trust in the form of bulletins and shared at themed learning events.
  • There is a strong emphasis in identifying themes from the care groups which can then be shared trust wide.
  • Learning from national reports/reviews or any other relevant sources are reviewed to ensure that all applicable learning is captured.
  • Examples of good practice are also shared at the group, via bulletins and via the learning events.

10. Reports from Trust Wide Groups

This group reports into the Trust Wide Patient Safety and Mortality Review Group on a 6 monthly basis.

11. Annual work plan

  • Learning bulletins/learning notes are produced and available on I-connect
  • Learning/good practice is shared via learning events

12. Annual report

Not applicable.

13. Committee rules

Those members responsible for the production of papers ensure these are shared in a timely way ahead of each meeting.

14. Administration arrangement

The agenda and papers for discussion will be distributed in advance of the meeting. Minutes will be recorded and distributed to group members.

15. Accountability and reporting arrangements

This group is a sub-group of the Trust wide Patient Safety and Mortality Review Group.

16. Review and monitoring

The terms of reference for this group will be reviewed on an annual basis.

Governance structure

  • Reports to trust wide patient safety and mortality group

Shared between

  • Learning from experience group

Shared between

  • Corporate services
  • Care groups
  • Other trust wide sub groups